Assistant Store Manager, West Lakes

**Assistant Store Manager, West Lakes**: **Date**:6 Jan 2026

**Location**: West Lakes, Australia

**Company**:Singtel Group

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

Are you a powerhouse of leadership with a flair for retail? Do you thrive in a dynamic, vibrant environment?

We're on the lookout for a conscientious **Assistant Store Manager** to join our team to help us create lasting customer experiences.

You are the heartbeat of our Optus store. Together with the Store Manager, you'll orchestrate a symphony of excellence, amplifying customer delight and fuelling a performance surge in your team.

**Your day to day...**
- Squad Goals: Lead, coach, mentor, develop and inspire a team of amazing individuals empowering them to shine like the stars they are.
- Retail Expert: Maestro behind our day-to-day operations, ensuring our store is always on point, welcoming, and bursting with positive energy.
- Champion of Charm: Resolve customer enquiries with patience and a sprinkle of magic, let them leave with a lasting smile.
- Training and Development: Assist with onboarding new team members by providing them with the tools and knowledge they need to surprise & delight our customers.

**What makes you a Galactic fit?**
- You are well versed in the retail environment and carry the best in cutting-edge practices in your bag of tricks.
- Customer service isn’t just a job; it’s an art form that you’ve mastered.
- A problem-solving pro with an innate ability to make thoughtful and well-informed decisions.
- Results-driven and charismatic individual who thrives in a collaborative environment by supporting their team to be the best version of themselves.

**What’s in it for you?**
- Competitive remuneration and employee discounts. Make life easier (and more affordable) with $80 monthly credit and 25% off Optus products and unique shopping discounts with our retail partners.
- Embrace what matters most with a paid Connected Day each year to focus on culture, family, health, community, or whatever’s important to you.
- We support growing families, with inclusive paid parental leave (up to 14 weeks for primary caregiver).
- Direct your own development and build future-ready skills with Optus U’s industry-focused micro-credentials, developed with La Trobe and Macquarie Universities.
- Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+).
- Put your wellbeing first with free access to counselling and support services, 24/7 — in-person, by phone, SMS, or video.
- Versatile working arrangements
- talk to us about how this role can be flexible for you. Apply on Kit Job: kitjobau.com/job/3qmk1i