Retail Assistant Store Manager (Cheltenham)

**Job no**: 501443 **Work type**: Full time **Location**: Victoria **Categories**: Store Management

**You’ve seen the headlines. You’ve heard the hype.** The Reject Shop is now part of global retail leader Dollarama, and we’re preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we’re building strong teams now to lead the change.

**Southland**is part of that journey, and we’re looking for a hands-on **Retail Assistant Store Manager** help drive it forward.

In this role, you’ll support the Store Manager to lead the team, bring energy and purpose to every shift, and help create a store culture that puts people first. You’ll be actively involved in day-to-day operations, championing excellence across stock, standards and service, while helping build a team that’s ready to deliver great results and embrace what’s ahead.

**What you’ll be doing**:

- Support the Store Manager to lead by example, delivering outstanding customer service and fostering strong team engagement
- Take a hands-on role in managing store operations, merchandising, and driving performance against sales targets
- Help create a safe, inclusive, and high-performing store environment where team members feel supported and empowered
- Coach and develop team members, building capability and a positive, results-driven culture

**What you bring**:

- Previous retail leadership experience, ideally in a fast-paced, high-volume environment
- A proactive, hands-on approach to store operations and team support
- Strong communication, problem-solving, and organisational skills
- A collaborative leadership style focused on team development and operational excellence
- A genuine passion for people, community, and delivering outstanding customer experiences

**What we offer**:

- Competitive salary
- Team Member discount for you and your immediate family
- Work-life balance with a rotating roster — work only 1 in 3 weekends and flexible work options
- Paid parental leave for primary and secondary caregivers
- Employee Assistance Program (EAP) offering free, confidential support for you and your family
- Instant access to your pay with Humanforce Thrive
- Be part of a supportive, inclusive and fun culture where your wellbeing matters

**Ready to lead the change?**

**Advertised**: 02 Feb 2026 AUS Eastern Daylight Time **Applications close**: 31 Mar 2026 AUS Eastern Daylight Time Apply on Kit Job: kitjobau.com/job/3qgptk