2ic - Assistant Store Business Manager (Cheltenham)

**Introduction**: At M.J. Bale, we believe in delivering more than just product we create an experience grounded in craftsmanship, authenticity and connection. With a growing national footprint, our stores are led by people who take pride in what they do and how they do it. **Description**: The Role We’re looking for an Assistant Store Business Manager to support the Store Business Manager in leading a high performing, customer-focused team. This role is hands on and people-led ideal for someone who enjoys developing others, driving results and being part of a solid leadership team. Key Responsibilities
- Support the Store Business Manager in delivering store performance and team success
- Lead by example on the floor, creating a strong sales and service culture
- Coach and mentor team members to build capability and confidence
- Maintain a high standard of store presentation, stock and operations
- Build strong customer relationships through personalised service
- Support recruitment, onboarding and ongoing team development

**Skills and Experiences**: About You
- Previous experience in a retail leadership or senior sales role
- Strong interpersonal and coaching skills
- Passionate about people, product and customer experience
- Organised, reliable and able to manage competing priorities
- Positive, energetic and solutions-driven

Why Join Us
- Competitive salary + incentives
- Wardrobe allowance and staff benefits
- Career development and progression opportunities
- Cooperative and supportive team culture

Apply If you’re ready to take the next step in your retail leadership career, we’d love to hear from you. Apply on Kit Job: kitjobau.com/job/3quiaq