Experienced Receptionist/admin (Cleveland)

We are a forward-thinking, culture-focussed psychology practice with client experience at the heart of everything we do.

We're big on providing a personal touch and moments of gold for our clients, and we're looking for a client-facing reception and admin team member with relevant experience.

**In this role, your responsibilities will include**:

- Providing exceptional support to clients both over the phone and in person
- Coordinating appointment scheduling with precision to ensure smooth workflow for clinicians and clients
- Welcoming clients and assisting new visitors in becoming familiar with our practice
- Handling and prioritizing incoming administrative requests from clinicians
- Performing a range of administrative duties, including managing correspondence, scanning, filing, and maintaining organized systems
- An extraordinary communicator with a warm, empathetic, and professional demeanor
- Dedicated to delivering a high standard of client care while embracing diversity and being non-judgmental
- Highly skilled at multitasking and prioritizing responsibilities in a dynamic, fast-paced environment
- Detail-oriented, proactive, and capable of maintaining accuracy and efficiency under pressure

This is a fantastic chance to use your expertise to support a team passionate about making a difference. If you’re ready to bring your administrative experience to a practice that values growth, inclusivity, and client care, we would love to hear from you.

**Job Types**: Part-time, Casual

Pay: $28.00
- $35.00 per hour

Expected hours: 18
- 30 per week

Schedule:

- Monday to Friday

**Experience**:

- Calendar management: 1 year (required)
- Customer service: 1 year (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

Application Deadline: 15/11/2024 Apply on Kit Job: kitjobau.com/job/3qha3w