Guest Service Agent (Yarrawonga)

Overview The Sebel Yarrawonga is a luxury boutique hotel located in Silverwoods, the No.1 Golf & Lifestyle Resort on the Murray River near Lake Mulwala. The property offers a restaurant celebrating local regional wine and produce, open-air dining, spa and wellness centre, Black Bull 18-hole Championship golf course, an infinity-edge pool and bar with breathtaking views, and a relaxed vibe. Responsibilities
- Be the first point of contact to greet guests upon arrival and check them into their rooms
- Provide information about hotel amenities, services, and local attractions
- Respond to guest inquiries and resolve any issues that may arise during their stay
- Process payments and maintain accurate records of guest transactions
- Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and well-maintained
- Assist with the planning and execution of events and conferences hosted at the hotel
- Maintain a professional and courteous demeanor at all times Qualifications
- Previous experience in customer service, reception or tourism preferred
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Robust attention to detail and organisational skills
- Proficient in Microsoft Office and other computer applications #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3q9y9n