Guest Service Agent Yarrawonga

Overview

The Sebel Yarrawonga is a luxury boutique hotel located in Silverwoods, the No.1 Golf & Lifestyle Resort on the Murray River near Lake Mulwala. The property offers a restaurant celebrating local regional wine and produce, open-air dining, spa and wellness centre, Black Bull 18-hole Championship golf course, an infinity-edge pool and bar with breathtaking views, and a relaxed vibe.

Responsibilities

Be the first point of contact to greet guests upon arrival and check them into their rooms

Provide information about hotel amenities, services, and local attractions

Respond to guest inquiries and resolve any issues that may arise during their stay

Process payments and maintain accurate records of guest transactions

Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and well-maintained

Assist with the planning and execution of events and conferences hosted at the hotel

Maintain a professional and courteous demeanor at all times

Qualifications

Previous experience in customer service, reception or tourism preferred

Excellent communication and interpersonal skills

Ability to multitask and work in a rapid-paced setting

Robust attention to detail and organisational skills

Proficient in Microsoft Office and other computer applications

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qbtvx