Administrative Assistant (Coburg)

**Job post summary**

**Job description**: Join Our Team as an **Administrative Assistant** at Low Cost Housing!

Are you an organized, detail-oriented professional with advanced Excel and database management skills? Do you excel at providing top-notch customer service, even in challenging situations, and thrive in a fast-paced environment? If so, we have the perfect chance for you!

**About the Role**: As an Administrative Assistant at Low Cost Housing, you will play a critical role in maintaining our customer database, supporting sales efforts, and ensuring the seamless day-to-day operation of our business. This role is perfect for someone who enjoys a mix of data management, customer support, and administrative tasks.

**Key Responsibilities**: **Database Management**: Maintain and update customer databases using Excel, ensuring accuracy and completeness.

Organize financial records, including payments, council dues, insurance, and land taxes, into structured plans.

**Customer Support and Sales**: Assist with customer inquiries and provide timely, accurate information.

Manage customer concerns and resolve payment-related queries professionally.

Send monthly payment reminders and follow up on overdue accounts.

**Administrative Support**: Manage executive calendars, schedule appointments, and coordinate meetings.

Prepare and review correspondence, reports, and presentations.

Arrange travel bookings, including flights, accommodations, and transportation.

Maintain organized physical and electronic records.

Order and oversee office supplies, ensuring availability and neatness.

Plan and coordinate office events, meetings, and conferences.

**Requirements**: Advanced skills in MS Office Suite (Excel, Word, PowerPoint, Outlook).

Proven experience in administrative or customer service roles.

Strong sales abilities and a customer-first mindset.

Excellent communication, negotiation, and problem-solving skills.

Ability to handle difficult customers with patience and professionalism.

Exceptional organizational and time management skills.

High attention to detail and accuracy in data management.

Professional demeanor with a focus on confidentiality and discretion.

**Experience**: Microsoft Excel: 3 years (preferred)

Direct sales: 2 years (preferred)

Administration: 1 year (preferred)

Expected Hours: 24 Hours per week

**Job Types**: Part-time, Casual

Pay: $30.00 per hour

Expected hours: 24 per week

Work Location: In person Apply on Kit Job: kitjobau.com/job/3qh047