Administration Assistant (Coffs Harbour)

Do you value working for a progressive, locally grown business who support their team, clients, and community? HQB will tick all of your boxes and more! What We Offer You At HQB, we’re committed not just to your career growth, but to your overall well-being and sense of belonging. Here’s how we invest in our people:
- Structured Mentorship & Career Development Take advantage of our internal mentoring program designed to guide your professional development and growth pathway.
- Pathways for Progression Opportunities for internal promotion and career advancement are regularly available for high-performing team members.
- Additional Leave We provide our team five weeks paid annual leave per year.
- Referral Bonuses Be rewarded through financial incentives for referring current clients and referring new team members.
- Team Building & Culture We host annual team building days to foster a supportive and collaborative team culture.
- Social Connection Unwind with your colleagues at our weekly Friday drinks, and enjoy regular team events, including birthday celebrations, an annual Christmas party, and monthly charity mufti days.
- Community Engagement Be part of a team that gives back. We actively support local events and community initiatives across the Mid North Coast. Our Organisation HQB Accountants Auditors Advisors is a proudly independent firm, with a strong 70-year heritage of delivering high-quality accounting and advisory services to individuals, businesses, and community organisations. Being the largest local firm on the Coffs Coast, we’ve built long-standing relationships across the region—partnering with clients from Cairns to Victoria—while maintaining a genuine local presence. At HQB, we believe in doing more than just the numbers. We’re committed to helping our clients achieve their goals, adapt to change, and grow with confidence. Our strength lies in our deep community roots, our personalised approach, and a reputation for delivering practical, forward-thinking advice. We pride ourselves on staying ahead of the game and welcome advances in technology, such as the introduction of AI and its services. We are also active supporters of local events, clubs, and community initiatives—investing in the vibrancy and future of our region. To learn more about who we are and how we work, visit . Joining HQB means becoming part of a collaborative, dynamic, and future-focused team. We offer our team the chance to develop their careers across all areas of accounting, including:
- Taxation
- Audit
- Superannuation
- Business advisory services Our team enjoys access to ongoing professional development, a mix of internal and external training opportunities, and clear long-term career progression pathways. Whether you’re starting out or ready to take the next step, HQB provides a supportive environment where you can thrive. To learn more about who we are and how we work, visit . About the Role: We are currently seeking a motivated, confident, and capable individual to join our growing administration team. The role is diverse and dynamic. To succeed, you will need to possess a positive attitude, be eager to learn and be highly self-motivated to suit our fast-paced environment. Relevant experience is preferred but not essential. Essential Criteria: The successful candidate will be able to demonstrate the following skills:
- Great phone manner and customer service skills.
- Strong time management and organisational skills.
- Ability to multi-task.
- Attention to detail.
- Ability to maintain absolute confidentiality regarding client and practice information.
- Be able to work autonomously with little supervision, as well as part of a team.
- Computer literate. Key Responsibilities: We are currently seeking to fill an Administration Assistant role.
- Duties will include, but are not limited to:
- Provide administrative support to the organisation to ensure efficient operation of the office.
- Carry out general administrative duties such as scanning, filing, archiving, copying, binding.
- Greeting and directing clients.
- Answer and direct incoming phone calls.
- Maintain and manage electronic and physical mail.
- Data entry and client-record updates.
- Third-party phone calls and correspondence collation.
- Scheduling meetings and appointments. Apply on Kit Job: kitjobau.com/job/3qx7js