Wellness Programs Admin Assistant (Coffs Harbour City Council)

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Administrative Assistant is a key role in the Health & Wellness Department at Central Queens. This individual is responsible for overseeing all administrative operations and ensuring a high standard of client service delivery. The role includes managing office systems, supervising front desk staff, coordinating program registration, handling facility bookings, and supporting a smooth and efficient operation. You will be the first point of contact for many families and community members, so a professional, warm, and solution-oriented demeanor is essential. This role requires solid organizational, communication, and leadership skills, along with the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities: Client Services & Registration
- Provide excellent customer service in person, by phone, and by email.
- Process registrations for Aquatics, Sports, Dance, Personal Training, and seasonal camps.
- Assist with room and gym rental scheduling and payments.
- Maintain participant records, attendance, payments, and refunds.
- Set up program registrations in Salesforce and prepare attendance sheets. Administrative & Marketing Support
- Support daily front desk operations and maintain an organized environment.
- Manage credits, refunds, and inventory of POS items (Uniforms, swim camps, dance tickets).
- Assist with special events and community outreach.
- Help create flyers, update the website, and support social media posts. Facility & Program Support
- Assist with rental coordination and contract processing.
- Provide administrative support to department leadership.
- Track program enrollment and prepare basic repo Apply on Kit Job: kitjobau.com/job/3r1835