Case Manager: Post-Custodial Support (Coffs Harbour)

About the role: As a Post-Custodial Support Case Manager with us, you will get to support people as they transition from custody back into the community, helping them build stability, wellbeing, and a positive future. You’ll work alongside participants before and after release, providing practical and therapeutic support to reduce harmful AOD use, prevent overdose and suicide, and lower the risk of re‑offending. What you’ll do
- Support individual journeys through assessment, planning, and goal‑focused counselling
- Connect people with AOD, health, housing, employment, and training supports
- Strengthen family and community connections
- Build everyday living skills that promote independence and confidence Hours and location: The hours are 22.5 per week and days are flexible. This position is based in Coffs Harbour with travel to Grafton. The role is hybrid with options to work from an office space, home, in correctional centres and in the community. A vehicle is available from a central location. The role is funded until 30th September 2027 with potential for extension. About you: Selection criteria Qualifications and checks
- Diploma level qualification or above in Community Services, Social Work, Mental Health, Justice, Psychology and/or Welfare Studies
- Current driver's licence, a satisfactory Criminal Record Check, Working with Children Check and ability to obtain clearance to attend correctional facilities and undergo required vaccinations Professional skills and experience
- Experience working within AOD, criminal justice or another relevant sector with an understanding of complex clinical presentations
- Substantial case work experience to support a range of practical and psychosocial needs and community support for people who have experienced incarceration.
- Demonstrated proficiency using the Microsoft suite, a variety of databases and video conferencing tools such as Teams Find out more: For a position description, see For any other queries, please contact This role will be remunerated at SCHCDS Level 4 ($44-47ph) with access to salary packaging to potentially increase your take home pay by another 5k. How to apply: Please email your resume and cover letter addressing the selection criteria above to In your cover letter, please use each of the selection criteria above as a heading and write a brief paragraph under each one addressing it. Unfortunately, applications that do not address the selection criteria will not be considered. Applications close: We will be processing applications as they arrive and will make offers as soon as a suitable applicant is found. Why you’ll love working with us We support our staff with generous work conditions and benefits
- whether its ways to make money go further, a great work culture, or opportunities to develop skills. The Buttery’s reward package includes:
· Flexible Working Solutions: We support your work-life balance with versatile working arrangements.
· Extra Annual Leave: Enjoy two additional weeks of annual leave (pro rata) to spend more time on holiday.
· Career Growth: Explore internal opportunities to transfer and work in other programs.
· Professional Development: Benefit from ongoing training and development opportunities.
· Supportive Environment: Access to our Employee Assistance Program and to external clinical supervision for direct service staff
· Salary Sacrifice Benefits: Increase your take-home pay by 6-12% with ATO-approved incentives, allowing you to allocate up to $15,899 of tax-free salary towards your mortgage, rent, loans, credit card, or school fees.
· Meal and Accommodation Card: Receive a $2,650 card for meals and accommodation.
· Convenient Packaging Options: Package your costs for smartwatches, EarPods, professional memberships or a novated vehicle lease. About us: The Buttery is a not-for-profit charitable organisation established in 1973.Through residential and community-based programs, we specialise in the treatment of alcohol and other drug dependence and mental health conditions. Our programs are evidence-based, best-practice and informed by the latest research into recovery. We never stop believing in change for the better, and we consistently work to improve the lives of the people we support. We operate from Tweed Heads to Port Macquarie across Bundjalung, Githabul, Gumbaynggirr, Yaegl, Dunghutti and Birpai lands. The Buttery recognises the benefits that diversity and inclusion bring, and encourages people from all backgrounds, abilities and identities to apply to our vacancies. Aboriginal and Torres Strait Islander people and CALD and LGBTIQASB+ community members are encouraged to apply. We are proud to have active RAP and Rainbow groups. We support lived experience and neurodiversity. Apply on Kit Job: kitjobau.com/job/3r3wrc