Wellness Programs Admin Assistant (Coffs Harbour City Council)

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Administrative Assistant is a key role in the Health & Wellness Department at Central Queens. This individual is responsible for overseeing all administrative operations and ensuring a high standard of client service delivery. The role includes managing office systems, supervising front desk staff, coordinating program registration, handling facility bookings, and supporting a smooth and productive operation. You will be the first point of contact for many families and community members, so a professional, warm, and solution-oriented demeanor is essential. This role requires strong organizational, communication, and leadership skills, along with the ability to manage multiple priorities in a quick-paced environment. Key Responsibilities: Client Services & Registration
- Provide excellent customer service in person, by phone, and by email.
- Process registrations for Aquatics, Sports, Dance, Personal Training, and seasonal camps.
- Assist with room and gym rental scheduling and payments.
- Maintain participant records, attendance, payments, and refunds.
- Set up program registrations in Salesforce and prepare attendance sheets. Administrative & Marketing Support
- Support daily front desk operations and maintain an organized environment.
- Manage credits, refunds, and inventory of POS items (Uniforms, swim camps, dance tickets).
- Assist with special events and community outreach.
- Help create flyers, update the website, and support social media posts. Facility & Program Support
- Assist with rental coordination and contract processing.
- Provide administrative support to department leadership.
- Track program enrollment and prepare basic reports.
- Greet prospective members and give tours of the facility. Qualifications
- Strong computer skills (Google Workspace, Salesforce/CRM platforms).
- Excellent customer service, communication, and organizational abilities.
- Familiarity with youth aquatics, sports, or dance programs is a plus.
- CPR/First Aid certification or willingness to obtain. Other Duties Perform additional assignments as required to meet the evolving needs of the department. Hourly Rate: $18.00/hour Job Details
- Location: Commonpoint
- Central Queens th St., Forest Hills, NY, 11375)
- Employment Type: Part-Time (19 hours per week) Potential Work Shift Options
- Mon, Tue, Wed, Thu 9:00am-1:00pm
- Mon 2:00-7:00pm
- Fri 2:00-7:00pm
- Sat & Sun 8:00am-12:00pm, 12:00-5:00pm, 5:00-11:00pm
- Non-Union Position:
- In-Person: #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rqwk0