Retail Experience Coordinator (Fitzroy)

At Linden Cook, we create meaningful jewellery that tells personal stories and honours human connection. We’re searching for someone special to join our close-knit retail team. We’d love to find someone who can help bring our pieces to life for every person who walks through our doors. This role is not just about selling jewellery. It’s about understanding people, translating their moments into keepsakes, and nurturing a space where the Linden Cook ethos is lived and breathed every day. What you’ll be doing:

- Warmly welcoming each customer and guiding them through a meaningful, considered retail journey
- Assisting customers with bespoke and ready-to-wear purchases, ensuring each piece is chosen with care
- Confidently coordinate appointments for our bespoke offerings, including Impression, Laser Engraving and Birthstone consultations, ensuring each experience is seamless and thoughtful from start to finish
- Staying up-to-date with product knowledge and brand stories, proactively and passionately
- Upholding and sharing Linden Cook’s values in every interaction, on and off the shop floor Key Responsibilities
- A natural people-person and team player who appreciates community and leads with heart, intuition, and empathy – including a genuine ease with children, dogs, and sensitive or sentimental customer experiences
- Someone who is as passionate about creating meaningful experiences as they are about the jewellery itself, while also being sales-driven, motivated, and confident in achieving results
- Strong communication and problem-solving skills, with the ability to confidently guide customers through a thoughtful sales journey that aligns with the strategy and ethos of Linden Cook.
- A proactive, self-motivated spirit with a genuine interest in learning and evolving within the brand This role would be suitable for anyone passionate about delivering an authentic retail experience and who is connected to our brand’s vision. If you’re someone who believes in the power of storytelling, craftsmanship, and connection, and you’d love to be part of a brand that leads with meaning, we’d love to hear from you. We are currently welcoming applications for both Permanent Part-Time and Casual Retail Experience Coordinator positions. Permanent Part-Time

These roles offer a consistent roster on Fridays and Saturdays, with the opportunity to pick up additional shifts from time to time as the needs of the business evolve. Casual

This role offers a flexible roster that will vary based on operational requirements. At present, we are ideally seeking someone with availability across Thursdays, Fridays, Saturdays, and Sundays, with weekend availability being essential. Hours may change from week to week, and roster needs may evolve over time. When applying, please let us know which chance feels like the best fit for you. If this sounds like you, please send through your resume (in any format you like) along with a little bit about yourself, we’d love to learn more about you. Apply on Kit Job: kitjobau.com/job/3qk2rq