Assistant Manager/2ic - Medical Clinic (Craigieburn)

**About Us**

We are a reputable medical clinic in Wallan, dedicated to providing high-quality healthcare in a supportive, friendly environment with a close-knit team.

**The Position**

We are seeking an Assistant Practice Manager / 2IC to oversee daily operations, support financial tasks, lead the team, and ensure high standards of patient care. This ongoing casual position offers appx 16-20 hours per week, flexible to suit your needs.

**What We’re Looking For**:

- Self-sufficient, quick learner with a strong work ethic
- Excellent service delivery and leadership skills
- Proactive, adaptable, and highly organized
- Robust communicator with a professional phone manner
- Ability to work independently and as part of a team
- Confident, with attention to detail and confidentiality
- Strong computer literacy and multitasking ability
- Willingness to accept feedback and contribute to business success

**Skills and Experience**:

- Extensive experience in medical administration and team leadership
- Familiarity with the Medicare Benefits Schedule, Medical Director, Pracsoft, and Hotdoc (or similar programs)
- Experience managing medical accounts and using accounting software (e.g., Xero)
- CPR certification (or willingness to obtain)

**Responsibilities**:

- Manage daily clinic operations, ensuring highest standards
- Assist with billing, payroll, accounts, and other financial tasks
- Support recruitment, training, and performance management
- Implement quality improvements and maintain clinic accreditation
- Address patient feedback and lead team meetings
- Support doctors and collaborate with management to optimize clinic performance
- Oversee scheduling, billing, and invoicing
- Ensure regulatory compliance and maintain an efficient, positive work environment

**To Apply**: Submit your resume with 2 professional referees and a cover letter addressing:

- Why this role is a fit for you
- Why you’d excel in this position
- Your goals for the role
- What drives you

**Job Types**: Part-time, Casual

Work Location: In person Apply on Kit Job: kitjobau.com/job/3qmze3