Software Engineer Intern (North Sydney Council)

Headquartered in Sydney, Australia, and operating globally, Soprano Design is a leading global communications platform as a service (CPaaS) provider that brings nearly 30 years of experience with enterprise-level mobile messaging to each of our over 4,500 government and enterprise clients around the globe. Soprano’s flagship product, Soprano Connect, is an innovative award‑winning CPaaS platform that helps customers to strategically integrate email, SMS, voice, conversational AI, IP messaging and social channels such as RCS, WhatsApp and Google Business Messages into a seamless secure omni‑channel business mobile messaging experience. POSITION SUMMARY As a Software Engineer Intern at Soprano Design, you will have the opportunity to gain valuable hands‑on experience in software testing and quality assurance, with a focus on automating web applications, conducting automated API testing, performing non‑functional testing, and working with AWS EC2 instance test environments. This internship is a rare opportunity for students pursuing a software engineering course to apply their skills in a real‑world setting in a global corporate environment. You will work closely with our experienced QA team, learning the ins and outs of quality assurance processes and contributing to the delivery of high‑quality software products. Department: Development Location: North Sydney, Australia Type: Part‑Time 3 days a week, 12‑Month Fixed Term Contract KEY RESPONSIBILITIES This includes but is not limited to:
- Collaborate with the development team to understand project requirements and specifications.
- Create and execute test plans, test cases, and test scripts for web applications using Selenium with Java.
- Develop and maintain automated test suites for web applications.
- Perform automated API testing using tools like readyAPI and Postman.
- Conduct non‑functional testing, including Security, Performance, and Accessibility testing.
- Document and report defects and issues to the development team using our issue tracking system.
- Participate in the design and maintenance of automated test scripts.
- Assist in test data preparation and test environment setup.
- Apply your understanding of SDLC to ensure that quality assurance activities align with the development process.
- Be keen and willing to improve the quality posture of the software team through continuous learning and suggesting best practices.
- Manage and maintain test execution via Jenkins CI/CD pipeline.
- Understand DevOps concepts in building and deploying the latest build on the test environment.
- Take responsibility for maintaining test environments—AWS EC2 instances.
- Monitor test reports executed as part of the overnight pipeline.
- Maintain and fix issues in the existing automation regression test suite.
- Be responsible for increasing test automation coverage for the existing application by enhancing the existing automation framework. SKILLS & EXPERIENCE TO SUCCEED
- Currently pursuing a degree in software engineering, computer science, or a related field and is in their Penultimate year.
- Strong interest in software quality assurance, automation, non‑functional testing, DevOps concepts, and regression testing.
- Basic knowledge of software development concepts and programming languages.
- Familiarity with web application automation using Selenium with Java.
- Experience with API testing tools like readyAPI and Postman.
- Understanding of Security, Performance, and Accessibility testing.
- Excellent problem‑solving and analytical skills.
- Attention to detail and the ability to follow testing procedures.
- Strong communication and teamwork skills.
- A proactive attitude and a desire to learn and grow in the field of software quality assurance. WHY WORK FOR SOPRANO: At Soprano, we’re shaping the future of enterprise communication. Here’s what makes working with us truly one of a kind:
- Industry Leadership: Join a global leader in the CPaaS (Communication Platform as a Service) space with a customer‑first approach that allows us to achieve significant results with our clients and partners, ensuring we continue to lead in enterprise communications.
- Tech‑Driven Innovation: We’re passionate about building future‑ready technology that fosters deeper trust, richer meaning, and stronger connections. If you love working on impactful solutions, you’ll feel right at home here.
- Global Team, Local Feel: Headquartered in Sydney, we operate across Europe, North America, South America, Southeast Asia, and New Zealand—giving you the chance to collaborate with diverse teams and gain global exposure.
- People‑First Culture: We believe in creating a workplace where everyone feels respected, valued, and empowered to bring their best selves to work. We trust our employees to achieve and give them the tools to succeed.
- Learning and Development: As a nimble company with a global footprint, we offer unique opportunities to grow your skills, gain cross‑market insights, and accelerate your career in a energetic environment.
- Hybrid Working: We embrace hybrid work and remote roles where possible, giving you the freedom to stay connected with global teams while making space for what matters most in your life.
- Refer a Friend, Get Rewarded: Know someone amazing? Refer them to Soprano and get rewarded when they join the team permanently. Great people know great people and we give you the opportunity to influence.
- Wellness that works: We provide several global benefits such as birthday leave, employee assistance program, annual wellness subsidy, down to having a fully stocked kitchen with office events that bring the team together.
- Supporting Parents: We know family comes first and to celebrate this major milestone, Soprano provides additional parental leave to primary and secondary carers. People are at the core of what we do and Soprano Design Pty Ltd is committed to a safe, diverse and inclusive workplace where we all thrive and succeed together. We encourage applications regardless of age, gender, nationality, backgrounds and cultures. Please let us know if you require any adjustments to the recruitment process. All successful applicants will need to provide two professional reference checks and are subject to satisfactory background checks. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rtfq4