Security Awareness Analyst – Hybrid, Data-Driven (North …, North Sydney Council

Job Type: Contract Location: North Sydney, Current South Wales Job Category: IT,Security & Protective Services Job Description Join us on a 12‑month contract shaping secure behaviours through data‑driven awareness. Where will your career take you next? Let’s find out together. At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all. Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter. About Cover-More Travel Insurance In Australia This role is part of our Cover-More Travel Insurance team in Australia. Cover-More Travel Insurance is Australia’s leading travel insurance and assistance provider and has protected Aussie travellers since 1986. Cover-More provides travel insurance through many well-known travel, airline, banking and retail brands and direct to customers via covermore.com.au. We help safeguard travellers from the unexpected, and support them when medical, travel or security emergencies arise. We are here for our customers before, during and after they travel away from home, helping them feel safe, protected, and cared for every step of their journey. The Role The Security Awareness Analystis responsible fordesigning, delivering, and continuously improving security awareness andbehaviorchange initiatives. The role focuses on reducing human risk, strengthening security culture, and embedding securebehaviorsacross the organisation through data‑driven, audience‑centeredprograms. What You’ll Be Doing

- Plan and run monthly simulated phishing campaigns (KnowBe4), including setup, targeting, scheduling, and reporting.
- Monitor campaign performance and analyse behaviour trends, translating data into clear insights and actions.
- Develop and deliver awareness content, communications, and training tailored to broad and high-risk audiences.
- Execute organisation-wide initiatives and events (e.g. Cyber Security Awareness Month, Lunch & Learns).
- Drive targeted follow-up actions such as remedial training and campaigns to address risk areas.
- Support the Security Program Manager with coordination and continuous improvement of the security program.

What You’ll Bring We’re looking for a hands-on, proactive professional who can combine strong communication and analytical skills to influence behaviour and deliver measurable outcomes.

- Approx 5 years’ experience in security awareness, cyber security, communications, behavioural change, or a related field.
- Strong ownership mindset, able to manage multiple initiatives and deliver in a fast-paced, evolving environment.
- Ability to simplify complex concepts into clear, engaging messaging for diverse audiences.
- Strong analytical capability, able to interpret data, identify trends, and communicate meaningful insights.
- Confident stakeholder engagement skills, with the ability to influence at all levels.
- Curious, adaptable, and team-oriented; experience with KnowBe4 or learning design is highly regarded.

Why you’ll love working with us! We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking. We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey. Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around.Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home. Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career. Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme. Travel and work with us. We believe your career should take you places – literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today! Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for. Appy today and let’s go to great places together! #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rv802