Residential Life Officer at University of Southern …, Toowoomba Regional

# Residential Life Officer at University of Southern Queenslandby Andrew Shimura | Apr 13, 2026* International Higher Education* Toowoomba, Toowoomba & Darling Downs QLD* Posted 3 weeks ago* $79,383 to $90,031 pa + 17% Super + Leave Loading GBP / YearWebsite**University of Southern Queensland**OVERVIEW The Residential Life Officer role at the University of Southern Queensland is a student-facing position focused on creating a supportive, inclusive, and engaging on-campus living experience. Based at the Toowoomba campus, this role contributes directly to students’ academic, social, and personal success within a residential college environment. It is well suited to professionals who enjoy dynamic campus settings and working closely with diverse student cohorts. KEY RESPONSIBILITIES – Support the academic and social success of residential college students through daily engagement and guidance – Coordinate and deliver residential initiatives such as Res PALS, academic support meetings, and referral pathways – Provide timely and accurate information to students regarding academic, wellbeing, and support services – Deliver career-focused engagement opportunities and support student leadership initiatives – Coordinate and contribute to signature residential events including Residential Awards Night, Academic Success events, Graduate Transition activities, and Valedictory Ceremony – Undertake triage and referral processes within a multidisciplinary support framework and escalate matters to the Manager (Residential Life) when required – Participate in after-hours and weekend activities, including rostered on-call responses to residential incidents – Provide high-quality administrative support across accommodation bookings, conference support, facilities coordination, invoicing, scholarships, key management, and resident engagement programs – Contribute to the development of a connected, respectful, and supportive residential community REQUIREMENTS – Diploma qualification in a relevant field or equivalent experience – Demonstrated capability in delivering administrative support in a complex, high-volume environment – Experience coordinating academic or career development initiatives – Experience supporting at-risk students – Strong communication, professionalism, and organisational skills – Ability to manage competing priorities while delivering accurate, high-quality administrative services – Commitment to empathy and cultural awareness when working with diverse student cohorts – Current driver’s licence – Current Blue Card – Current First Aid and Mental Health First Aid certification, or willingness and eligibility to obtain these – Right to work in Australia WHY THIS ROLE MATTERS Residential environments play a critical role in student retention, wellbeing, and academic success, particularly for students transitioning to university life. This role helps ensure students feel connected, supported, and able to access the resources they need to succeed. By integrating wellbeing, engagement, and academic support, the Residential Life Officer contributes to a secure and thriving campus community. BONUS: APPLICATION ADVICE – Clearly demonstrate your experience working with students in residential, academic, or wellbeing-focused environments – Provide concrete examples of coordinating programs, events, or initiatives that supported student engagement or success – Highlight your ability to manage administrative tasks accurately in busy or high-volume settings – Show evidence of cultural awareness and inclusive practice when working with diverse student populations – Address your willingness to participate in after-hours and on-call responsibilities – Align your application with the values of respect, integrity, and excellence outlined by the University #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3q79rg