Technical Specialist (Darwin)

TECHNICAL SPECIALIST – PERSONAL INJURY – DARWIN, NT (12 MONTH SECONDMENT) Responsibilities
- Provide accurate and effective claims management advice while applying best‑practice technical claims strategies to support timely claim resolution.
- Respond promptly and accurately to claim referrals while maintaining high service and compliance standards.
- Support the development and implementation of innovative initiatives that create value for customers, claims staff, and the organization.
- Assist in implementing claims management strategies focused on achieving positive scheme outcomes including the use of alternative resolution approaches.
- Deliver exceptional customer service through timely responses to customer enquiries and accurate, efficient claims processing. Qualifications
- Experience in CTP or personal injury claims within complex, matrixed customer service environments, with strong knowledge of relevant CTP legislation.
- Demonstrated technical proficiency in using systems, databases, reporting tools, and communication platforms to support claims operations effectively.
- Strong attention to detail with the ability to identify inconsistencies, maintain accuracy, and complete tasks thoroughly in a fast‑paced environment.
- Excellent organisational, prioritisation, and communication skills, with the ability to manage competing demands and effectively engage internal and external stakeholders.
- A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape. Perks and Perks
- Inclusive culture with a supportive, open‑minded team focused on customer outcomes.
- Work‑life balance through flexible, hybrid work arrangements and tailored workplace adjustments where possible.
- Career development opportunities, including mentoring, further learning resources, and global mobility.
- Financial and well‑being perks: discounts on Allianz products, retail, tech and travel, financial wellness initiatives and the Employee Share Purchase Program.
- For more details about our benefits, visit the Allianz Careers site. EEO Statement We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Adjustments and Support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qv1w4