Customer Service Representative Darwin

About the Role

As a Customer Service Representative, you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. You will be based at our Darwin Store and may be required to work at other NT stores within reasonable travel distance.

Ensure a positive customer experience by greeting and engaging customers

Complete rental and return transactions efficiently and accurately

Sell Hertz rental options to customers

Ensure overall customer satisfaction by resolving issues

Be involved in reservations of rental vehicles and associated requirements

Work as part of a high performing team

About You

To be successful in this position, the candidate should possess:

Excellent communication skills, a positive attitude, and the ability to engage verbally with customers

Previous experience in customer service or sales; experience in the rental industry preferred

Flexibility of working hours (7‑day shift work including weekends & public holidays may apply)

A full and current AU driver’s licence with the ability to drive automatic vehicles

About the Offer

In return for your hard work and dedication, you will be rewarded with:

Competitive hourly rate & incentives

Opportunities for growth opportunities and development

Full training and a company uniform

A supportive team workplace

Leave loading & shift penalties applied to base hourly rates

Employee benefits and a motivating company culture

At Hertz we pledge to provide a secure and supportive work environment for everyone. We are an inclusive business who welcomes diversity and we encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

Please note Police Background Checks will be completed for external candidates as part of the Recruitment Process.

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rl8d3