Guest Service Agent (Darwin)

We are currently looking for a passionate and driven individual to take on the role as a full-time receptionist (or Guest Service Agent) with the flexibility to work 5 shifts a week on a rotating roster which may include mornings, evenings, weekends and public holidays. Responsibilities Welcoming guests and managing check-in/check-out procedures Handling reservations, inquiries, and guest requests Providing local knowledge and recommendations Processing payments and maintaining accurate records Resolving guest concerns with professionalism and care Supporting other departments to ensure smooth hotel operations Qualifications Previous experience in hospitality or customer service (hotel front desk experience preferred) Strong communication and interpersonal skills Positive attitude and commitment to delivering excellent service Ability to work flexible schedule, including weekends and public holidays Previous experience with Opera Cloud advantageous but not essential Reliable, team-oriented, and seeking long-term employment Valid Australian work rights Benefits & Perks Immediate access to global accommodation and F&B; discounts #LearnYourWay – a sophisticated modern training platform, which offers a constantly expanding database of free, industry-focused training Recognition of service anniversaries and Accor Tenure Milestones EEO Statement We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know. Internal Use #J-*****-Ljbffr #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3reufc