Customer Service Officer (Darwin)

Overview Join a 2026 AFR BOSS Best Places to Work Gold Winner and 2026 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping performance across our InfraBuild Reinforcing business. Responsibilities
- Respond to customer enquiries and process sales, both in person and over the phone
- Answer incoming calls, ensuring they are directed and resolved efficiently
- Prepare accurate, timely quotes and ensure all follow‑up is completed
- Enter sales data accurately into the sales management system
- General administration as required, including management of cash sale payments and pre‑payment of accounts
- CRM data entry and allocation of credit notes
- Despatch coordination Rewards and Career Growth
- Promotional opportunities, long‑term career
- Permanent, full‑time hours with job security
- Access to learning platforms and development opportunities to support your career growth Primary Benefits
- Access to long service leave after 5 years : Employees who are not covered by an Enterprise Agreement can access accrued Long Service Leave (LSL) at the rate of 1.3 weeks per year of service after 5 years continuous service.
- Paid parental leave that goes further : 20 weeks paid Primary Carer Leave and 3 weeks Partner Leave, plus superannuation contributions during unpaid leave (eligibility applies)
- Health cover at discounted rates : Access corporate rates with nib Health Insurance to support you and your family
- Flexible vehicle options : Novated leasing options available, providing a tax‑effective way to finance and manage your vehicle Qualifications
- Experience dealing with customers and sales in an office environment
- Computer literacy and software skills to complete required tasks
- Solid decision‑making, communication and negotiation skills
- Demonstrated planning and organisational skills with the ability to manage ever‑changing customer requirements #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rnme9