Guest Service Agent (Darwin)

Job Description We are currently looking for a passionate and driven individual to take on the role as a full time receptionist (or Guest Service Agent) with the flexibility to work 5 shifts a week on a rotating roster which may include mornings, evenings, weekends and public holidays. The responsibilities:
- Welcoming guests and managing check-in/check-out procedures
- Handling reservations, inquiries, and guest requests
- Providing local knowledge and recommendations
- Processing payments and maintaining accurate records
- Resolving guest concerns with professionalism and care
- Supporting other departments to ensure smooth hotel operations Qualifications The ideal candidate will possess the following qualities:
- Previous experience in hospitality or customer service (hotel front desk experience preferred)
- Strong communication and interpersonal skills
- Positive attitude and commitment to delivering excellent service
- Ability to work flexible hours, including weekends and public holidays
- Previous experience with Opera Cloud advantageous but not essential
- Reliable, team-oriented, and seeking long-term employment. Benefits Immediate access to global accommodation and F&B; discounts #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training. Recognition of service anniversaries and Accor Tenure Milestones. Our Commitment to Diversity & Inclusion We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rrga1