Telstra Retail: Customer Service & Sales Consultant …, Kimberley
Telstra Retail: Customer Service & Sales Consultant …, Kimberley
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Kimberley, Australia
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Posted: a week ago
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Description
What You'll Be Doing: Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one. Be the Go‑To Tech Expert: Stay up‑to‑date with the latest gadgets and services, offering informed guidance and solutions. Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected. Collaborate and Contribute: Work closely with your team to create a welcoming setting where everyone is supported to achieve store goals.
Salary and Perks: Hourly Rate: $30.33 per hour (Junior rates apply for those under 20 years of age. Penalty rates: 25% for weekday hours after 6 PM, 25% for Saturday hours, 100% for Sunday hours, 150% for public holidays). Superannuation: 12% Variable Remuneration: 10% (eligible participants will receive variable remuneration as per the plan’s rules; the first two months are guaranteed while you learn on board). Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners. Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and up to 4 weeks of additional paid leave purchasable. Training & Career Growth Opportunities: Access over 17,000 learning programs via LinkedIn Learning and develop your career with the Future Ready program. Flexibility: Flexible working hours and a supportive approach to parental leave. Recognition & Rewards: Monthly performance rewards and a range of recognition programs. Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is it You We're Looking For? Excellent Communication Skills: Natural at connecting with people and making their day better. Solution‑Oriented Approach: Enjoy thinking on your feet and tailoring solutions for each customer. Sales Drive: Motivated to achieve (and exceed) sales targets and KPIs. Passion for Learning: Eager to grow and develop skills in a dynamic environment. Resilience and Positivity: Can‑do attitude, even when things get busy. Customer‑Facing Experience: Previous experience is a plus but not required – bring enthusiasm and we’ll teach you the rest. J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3q5aft
Salary and Perks: Hourly Rate: $30.33 per hour (Junior rates apply for those under 20 years of age. Penalty rates: 25% for weekday hours after 6 PM, 25% for Saturday hours, 100% for Sunday hours, 150% for public holidays). Superannuation: 12% Variable Remuneration: 10% (eligible participants will receive variable remuneration as per the plan’s rules; the first two months are guaranteed while you learn on board). Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners. Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and up to 4 weeks of additional paid leave purchasable. Training & Career Growth Opportunities: Access over 17,000 learning programs via LinkedIn Learning and develop your career with the Future Ready program. Flexibility: Flexible working hours and a supportive approach to parental leave. Recognition & Rewards: Monthly performance rewards and a range of recognition programs. Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.
Is it You We're Looking For? Excellent Communication Skills: Natural at connecting with people and making their day better. Solution‑Oriented Approach: Enjoy thinking on your feet and tailoring solutions for each customer. Sales Drive: Motivated to achieve (and exceed) sales targets and KPIs. Passion for Learning: Eager to grow and develop skills in a dynamic environment. Resilience and Positivity: Can‑do attitude, even when things get busy. Customer‑Facing Experience: Previous experience is a plus but not required – bring enthusiasm and we’ll teach you the rest. J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3q5aft
Highlights
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Company nameTelstra
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Job positionTelstra Retail: Customer Service & Sales Consultant Expression Of Interest Kimberley
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