Telstra Retail: Customer Service & Sales Consultant …, Kimberley

What You'll Be Doing:

Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.

Be the Go‑To Tech Expert: Stay up‑to‑date with the latest gadgets and services, offering informed guidance and solutions.

Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.

Collaborate and Contribute: Work closely with your team to create a welcoming workplace where everyone is supported to achieve store goals.

Salary and Perks:

Hourly Rate: $30.33 per hour (Junior rates apply for those under 20 years of age. Penalty rates: 25% for weekday hours after 6 PM, 25% for Saturday hours, 100% for Sunday hours, 150% for public holidays).

Superannuation: 12%

Variable Remuneration: 10% (eligible participants will receive variable remuneration as per the plan’s rules; the first two months are guaranteed while you learn on board).

Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.

Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and up to 4 weeks of additional paid leave purchasable.

Training & Career Growth Opportunities: Access over 17,000 learning programs via LinkedIn Learning and develop your career with the Future Ready program.

Flexibility: Flexible working hours and a supportive approach to parental leave.

Recognition & Rewards: Monthly performance rewards and a range of recognition programs.

Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected.

Is it You We're Looking For?

Great Communication Skills: Natural at connecting with people and making their day better.

Solution‑Oriented Approach: Enjoy thinking on your feet and tailoring solutions for each customer.

Sales Drive: Motivated to achieve (and exceed) sales targets and KPIs.

Passion for Learning: Eager to grow and develop skills in a agile environment.

Resilience and Positivity: Can‑do attitude, even when things get busy.

Customer‑Facing Experience: Previous experience is a plus but not required – bring enthusiasm and we’ll teach you the rest.

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qjagv