Customer Advisor Aitkenvale, Qld Thursday Island

Branch Customer Advisor – Banking – Aitkenvale

About the Role

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates solid, lasting customer relationships as we strive to be the most customer centric company in Australia and Recent Zealand. As a Branch Customer Advisor, you will be the first point of contact for customers and support the NAB Aitkenvale branch by delivering a seamless, consistent, and tailored customer experience.

Hours (5 days per week)

Monday, Wednesday, Friday: 8:30am – 4:30pm

Tuesday: 9:00am – 4:30pm

Thursday: 9:00am – 5:15pm

Key Responsibilities Support the NAB Aitkenvale branch by being the first point of contact for customers; ensuring customers are at the centre of everything you do. Identify the most suitable products and services for customers, such as account opening, unsecured lending, and banking transactions. Demonstrate NAB’s Smarter Banking options (self‑service and digital) to customers, making banking simple, easy, and secure.

Qualifications Passion for delivering quality, gold‑class experiences for NAB’s diverse range of customers. Team player with meticulous attention to detail, ensuring every transaction is effective and accurate. Customer‑centric thinking and appreciation for inclusion and the diversity of our customers. No banking experience required – full training provided.

Benefits Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards, and insurances. Exclusive offers on travel, fitness, events, and technology. Variety of leave benefits, including parental, religious, special, sporting activity, and volunteer leave. Full training and career development programs, upskilling and mobility opportunities. J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qjy2c