Rail Guard Trainee - Frontline Passenger Services (New …, New South Wales

Organisation/Entity: Sydney Trains Job category: Rail Safety and Shiftwork Permanent Job location: Haymarket, NSW, AU, 2000 Job reference number: 108582 Employment type: Permanent Full-time Salary range: $1526.35-$1526.35 The mission is to help passengers reach their destinations safely and on time. Daily work is wide-ranging and fast‑paced, placing you on the front line and connecting with millions of people across NSW. In this role, you’ll As a Trainee Train Guard, you act as an ambassador for Sydney Trains, ensuring the safety and satisfaction of passengers. Your responsibilities include managing safety issues, overseeing smooth train operations, making public announcements and delivering excellent customer service. During the program you will undergo comprehensive training to master all aspects of the Train Guard role, including assisting passengers with boarding and alighting, dispatching trains, maintaining onboard security, and gaining the skills to excel in this dynamic position. Being a Train Guard requires dedication and flexibility. You must adhere to a training schedule that may include early mornings, evenings, weekends and public holidays, supporting Sydney Trains’ 24/7 operations. More information
- Role Description
- Day in the Life video
- Trainee Train Guard Candidate Information Pack Review these materials before applying. You will be assessed on your understanding of the role throughout the recruitment process. About you
- Experience in frontline customer service and confident communication with diverse people.
- Ability to work well in a team and contribute to shared goals on the network.
- Proactive, reliable and responsive to changing situations.
- Remain calm and resilient in fast‑paced environments, prioritising safety in all you do. Who we are Transport for NSW provides a safe, integrated and efficient transport system that connects people, communities and industry daily. At Sydney Trains we keep the city moving by putting customers at the centre of everything we do, delivering safe, timely and efficient rail services 24 hours a day, seven days a week. Our trains and network evolve to meet current and future customer needs, integrating technology to create a smarter and more sustainable network. This role is on‑site and in‑person. Apply today Applications close at 11:59 pm on Wednesday, 3 June 2026. Contact for assistance. Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for further information or speak to your talent team member to arrange any adjustments. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qtwpc