Overnight Hotel Manager — Elevate Guest Experience & Ops …, New South Wales

Posted Monday 25 May 2026 at 2:00 pm | Expires Friday 26 June 2026 at 1:59 pm Proudly owned and operated in Australia and New Zealand, Rydges offers refreshingly local stays in city, regional and resort-style hotels. We’re not just in the neighbourhood, we’re part of it. Every hotel is designed for ease, connection and quality. From check-in to check-out, our local heroes bring a can-do attitude and “too easy” service. Whether it’s for work or a well-earned break, our place feels like home with the charm of somewhere new. Join us to help make every moment memorable. EVT has an endless range of roles and careers paths to explore across over 140entertainment experiences like Event Cinemas and Moonlight Cinemas, 150award winningrestaurants and bars, and 80+ hotels, including QT, Rydges,Atura,LyLo, Independent CollectionandAustralia’s most lovedyear roundalpine resort,Thredbo.Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Onceyou’rein,there’sno limits on where your career could take you. Key Responsibilities
- Oversee and manage all hotel operations during the night shift, ensuring security, service standards, and smooth departmental coordination.
- Deliver exceptional guest service, including check‑ins/outs, responding to concerns, and ensuring all requests are actioned and followed through.
- Complete the night audit process accurately, ensuring all revenue and payments are posted, balanced, and supported with correct documentation.
- Supervise night team members, maintaining communication, performance standards, and adherence to operational policies and procedures.
- Work collaboratively with Housekeeping, Reservations, and Maintenance to ensure rooms and guest needs are prepared and delivered accurately.
- Maintain operational readiness by completing opening/closing duties, protecting equipment, and supporting other departments when required. What You’ll Bring
- Previous experience in front office or overnight hotel operations acting as the manager on duty.
- Strong guest service capability, with expertise in anticipating needs and resolving issues with tact, diplomacy, and urgency.
- Highly proficient in front office systems, night audit processes, and hotel property management software.
- Experienced in accurate financial reconciliation, including posting revenue, balancing payments, and identifying discrepancies.
- Well‑developed communication and leadership skills, supervising night staff and maintaining effective inter‑departmental collaboration.
- Comprehensive knowledge of WH&S; guidelines, hotel operational procedures, and local area information relevant to guest experience. How You Work
- Hands-on and non-hierarchical — leads from the front.
- Resilient and solutions-focused — stays calm, moves fast.
- Growth mindset — learns, shares, and levels up others. Perks from Day One As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels
- no ivory towers.
- 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
- $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
- Seasonal perks at Thredbo.
- Rapid career growth across our hotel & entertainment network.
- Paid parental leave; community & volunteering opportunities. Apply Now Join Rydgesand become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and workplace every day. Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in
- don’t wait! We can’t wait to see the places your career will go with EVT. When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qytmh