Officer Learning Management System Lms Sydney (New South Wales)

The role is responsible for providing comprehensive support to end users of Thiess's Learning Management System, ensuring a seamless and intuitive user experience. Maintain data integrity, troubleshoot system issues, and uphold compliance with industry-specific learning standards and safety regulations. Proactively identify opportunities for system improvements and user engagement to enhance overall learning effectiveness. Responsibilities
- Assist users experiencing issues such as login, course access difficulties or user management.
- Configure locations, positions, and teams for recent projects.
- Diagnose and resolve issues like content loading errors, broken links, or system performance problems.
- Create additional reporting not available for local training teams to generate.
- Offer guidance or tutorials to help users understand how to navigate the LMS, access courses, track progress, and complete assessments.
- Ensure end users (Project Administrators and training teams) are utilising the LMS in line with the approved processes.
- Participate in the performance management process, including the creation of performance note in the approved system. Qualifications
- Studies in Business Administration, Information and Communications Technology (ICT), or a related field are preferred.
- Experience with Adult Learning methods is desirable.
- Previous Mining Industry experience is desirable.
- Effective time management skills, ability to adhere to strict deadlines.
- Solid verbal, interpersonal and written communication skill in Bahasa and English is essential.
- Excellent critical thinking and problem-solving skills.
- Ability to provide guidance, advice, and influence where appropriate to achieve desired outcomes. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r6w72