Telstra Retail: Customer Service & Sales Consultant …, New South Wales

Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in‑store customer journey and, through a collaborative approach, you empower customers by identifying the products and services they need to transform their telecommunications experience. Responsibilities
- Delight Telstra’s customers through outstanding customer service.
- Provide an exceptional in‑store customer journey.
- Collaboratively empower customers by identifying the products and services they need.
- Support customers with sales and consultative solutions.
- Maintain knowledge of the latest technology and gadgets. Qualifications
- Mandarin language proficiency (spoken) is required.
- Experience in a customer‑facing role.
- Ability to build a connection with new and existing customers.
- Appetite to quickly develop customised solutions for customers.
- Drive to reach and exceed sales targets and KPIs.
- Hunger to learn and grow within the role and beyond.
- Positive and resilient approach to customer service within a busy environment. Benefits
- 30% off Telstra services.
- Exclusive discounts and offers across 240 brands and partners.
- Flexible, inclusive approach to parental leave.
- Unlimited access to 17,000 learning programs.
- Monthly performance rewards and recognition programs. Equal Opportunity We actively seek individuals from a variety of backgrounds, ethnicities, genders, and abilities. We have zero tolerance for harassment of any kind and prioritise creating a workplace culture where everyone is protected and can thrive. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rhqnt