Workplace Concierge - Expression of Interest - Sydney (City …, New South Wales

Join a team where Ambition, Trust, Curiosity, Individuality, and Purpose thrive. We are looking for a Workplace Concierge based in Sydney. This role is part of an upcoming opportunity and will commence between June and July. First Contact has been delivering hospitality‑led workplace experiences for over 20 years. We partner with leading organisations and premium assets to create environments where people feel welcomed, supported, and genuinely connected to the workplace. This role sits at the heart of that experience. As our Workplace Concierge, you’ll not only support operations but also shape how people feel when they walk through the door, attend a meeting, or interact with the space day‑to‑day. What You’ll Do
- Coordinate meeting rooms, catering and event setups, ensuring everything is ready, on time, and executed to a high standard.
- Be the face of the workplace, welcoming clients, visitors and employees with confidence and warmth.
- Manage visitor arrivals and access, balancing experience with security and compliance.
- Oversee shared inboxes and communications, ensuring timely and professional responses.
- Maintain meeting room standards and booking systems, keeping everything running smoothly.
- Provide light‑touch support across Security, Emergency procedures and WHS requirements.
- Carry out floor checks and light housekeeping to ensure the space presents at its best.
- Support mail, deliveries and day‑to‑day logistics across the workplace.
- Assist the Team Leader with administration, reporting and forward planning for events and activity.
- Step in where needed during peak periods supporting the wider team to keep the experience consistent. What You’ll Bring
- 2+ years in a customer‑facing role in hospitality, aviation, retail or a similar environment.
- Experience in a corporate, hotel or hospitality environment.
- Strong technology skills across PC systems, booking platforms and workplace tools.
- A genuine hospitality mindset, reading the room and adapting to what people need.
- Solid problem‑solving ability with a calm and proactive approach.
- High attention to detail; noticing the small things that make a big difference.
- Professional, discreet and trusted handling of people and information.
- High personal presentation standards aligned to a premium workplace setting. Why Join FC
- Work‑life balance: Monday‑to‑Friday with no late nights or weekends.
- Above‑market salary recognizing quality and consistency.
- Recognition and rewards through incentives and team programmes.
- Career progression within a growing hospitality‑led business.
- Wellbeing support with 24/7 access to the Sonder Employee Wellbeing Platform. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rri1o