Sr. Amazon Quick Strategist, Amazon Quick Customer Success …, New South Wales

Sr. Amazon Quick Strategist, Amazon Quick Customer Success Team, AWS Stellen-ID: 10435106 | Amazon Web Services Australia Pty Ltd AWS is known for its relentless customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that align with the new ways of managing people and rearchitecting critical processes to leverage the capabilities of Gen AI. The Amazon Quick Customer Success Team (Q‑CST) members leverage their deep knowledge of AWS services and market trends to propose, architect, and implement transformational solutions for customers, making customer success a reality using AWS Gen AI services as an enabler. Key Job Responsibilities
- Lead comprehensive generative AI transformation programs from sales to delivery, partnering closely with customers to drive successful adoption, implementation, and measurable business value realization.
- Orchestrate high‑level discussions on complex, industry‑specific business and technical concepts, fostering alignment among C‑suite executives, line managers, and technologists.
- Design and facilitate engaging workshops that bridge customer technical and business teams, showcasing the transformative potential of Amazon Quick and our Gen AI offerings to uncover high‑impact business value opportunities.
- Support delivery teams with hands‑on programming, blocker remediation, escalations, and ideating and delivering custom solutions when needed.
- Cultivate and maintain strong, trusting relationships with customers and internal stakeholders including the Generative AI Innovation Center, solutions architects, service teams, business development, marketing, industry specialists, partners and regional organizations.
- Stay informed on Amazon Quick service updates and advancements in generative AI technology through continuous learning and industry engagement.
- Proactively identify areas for improvement across processes and initiatives, taking ownership to develop and implement effective solutions. Qualifications
- 8+ years of cloud architecture and solution implementation experience.
- 7+ years of external or internal customer‑facing, complex and large‑scale project management experience.
- 8+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience.
- 7+ years of working with or evaluating AI systems experience.
- 7+ years of highly scalable systems experience.
- Experience representing and advocating for a variety of critical customers and stakeholders during executive‑level prioritization and planning.
- Experience with vertical industry sales and delivery work of contemporary services and solutions.
- Experience in business development including complex agreements with integrators and ISVs.
- Experience with international sales and delivery work with global F500 enterprise customers and partners. Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal chance employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rro7t