Administration Assistant (New South Wales)

Administration Assistant – Sydney GBI is seeking a dedicated and enthusiastic Administration Assistant to join our Sydney team. Key Responsibilities
- Provide administrative support to the service department, including service technicians.
- Answer incoming phone calls and assist with enquiries.
- Create and raise service job requests.
- Prepare and issue customer invoices on a regular basis.
- Complete accurate timecard data entry.
- Reconcile BOC accounts and follow up on gas bottle status.
- Generate purchase orders for service technicians and engineers.
- Provide backup support to service administrators and main reception when required.
- Contribute to the continuous improvement of internal systems and administrative processes.
- Develop Pronto Service “Training Module” documentation.
- Maintain licence and training records, equipment maintenance logs, and ARCTICK licence documentation.
- Collate supporting documentation such as service reports and maintenance sheets.
- Maintain filing systems and records for the Melbourne office.
- Request customer purchase orders before sending information to accounts.
- Communicate cost estimates to customers to obtain purchase orders prior to invoicing.
- Receipt purchase orders into the system.
- Process goods returns in Pronto (supplier credits).
- Assist in managing the Work in Progress (WIP) report.
- Raise picking slips from the GBI store in Pronto.
- Issue stock from the Pronto inventory warehouse to jobs. About You
- Previous administration experience in a similar position.
- Strong customer service skills and a service‑oriented mindset.
- Collaborative, team‑focused approach.
- Proficiency with MS Office.
- Excellent written and verbal communication skills.
- Professionalism, initiative, and proactiveness.
- Strong time management and prioritisation abilities.
- Ability to build positive relationships with both employees and customers.
- Multitasking capability and confidence meeting deadlines.
- Self‑motivated attitude and eagerness to learn. Only applicants with current working rights in Australia will be considered. Pre‑Employment Checks Pre‑employment checks—including reference checks, medical assessment, criminal record check, and drug & alcohol testing—form part of our recruitment process. What We Offer This is an excellent chance for an Administration Assistant looking to grow and develop within a leading organisation. We offer diverse on‑the‑job learning opportunities and a competitive remuneration package. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rut07