Customer Service Representative Murarrie
Customer Service Representative Murarrie
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Murarrie, Australia
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Posted: less than a week ago
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Save
Description
Australian Computer Traders is a leading online and retail ex-government IT equipment supplier with over 30 years of experience delivering high-quality refurbished IT equipment and exceptional customer service.
We have an prospect for technically-minded and customer service-focused individuals to join our team. This position will suit a motivated individual with solid attention to detail and a focus on customer service.
About You
Prior customer service or sales support experience
Ability to clearly communicate in writing or over the phone
Technical aptitude required to assist customers to resolve basic computer hardware or software issues (Help Desk Level 1)
Exceptional multitasking and time management skills necessary to manage competing priorities and service metrics
Positive attitude and enthusiasm
About the role
Assist with product and general customer service enquires (online and over the phone)
Provide technical customer service support regarding PCs, peripherals, individual components, and other technical products
Order follow up and management
Manage the customer returns process ensuring compliance with sales channel policy and guidelines
Provide timely reporting to management relating to customer service metrics
Advantages:
Employee discount
Schedule:
Monday to Friday
Weekend availability
Work Location: In person Apply on Kit Job: kitjobau.com/job/3r46rc
We have an prospect for technically-minded and customer service-focused individuals to join our team. This position will suit a motivated individual with solid attention to detail and a focus on customer service.
About You
Prior customer service or sales support experience
Ability to clearly communicate in writing or over the phone
Technical aptitude required to assist customers to resolve basic computer hardware or software issues (Help Desk Level 1)
Exceptional multitasking and time management skills necessary to manage competing priorities and service metrics
Positive attitude and enthusiasm
About the role
Assist with product and general customer service enquires (online and over the phone)
Provide technical customer service support regarding PCs, peripherals, individual components, and other technical products
Order follow up and management
Manage the customer returns process ensuring compliance with sales channel policy and guidelines
Provide timely reporting to management relating to customer service metrics
Advantages:
Employee discount
Schedule:
Monday to Friday
Weekend availability
Work Location: In person Apply on Kit Job: kitjobau.com/job/3r46rc
Highlights
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Company nameAustralian Computer Traders
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Job positionCustomer Service Representative Murarrie
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