Telstra Retail: Customer Service & Sales Consultant …, Echuca

Overview At Telstra, we’re not just a leading telecommunications company – we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll be a trusted expert helping customers find tech solutions that enhance their lives and build a connected future. Locations
- ECHUCA
- MILDURA
- BROKEN HILL
- SHEPPARTON
- SHEPPARTON MARKET PLACE
- SWAN HILL
- ALBURY
- WANGARATTA
- WODONGA Responsibilities
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Act as the Go‑To Tech Expert: Stay up‑to‑date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Benefits
- Hourly Rate: $30.33 per hour
- Junior rates apply for those under 20 years of age.
- Penalty rates: additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday, and 150% for hours worked on public holidays.
- 12% Superannuation
- 10% Variable Remuneration (if eligible)
- The first 2 months guaranteed while you learn on board.
- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
- Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
- Flexibility: We offer flexible working hours and a supportive approach to parental leave – do it your way!
- Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone's unique perspective is valued and respected. Qualifications
- Excellent Communication Skills: Natural at connecting with people and making their day better.
- Solution‑Oriented Approach: Enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: Motivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: Eager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: Can‑do attitude, even when things get busy.
- Customer‑Facing Experience: Previous experience is a plus but not required – bring your enthusiasm and we’ll teach you the rest! Equal Chance We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qot1q