Telstra Retail: Customer Service & Sales Consultant …, Echuca

Overview Ready to Make a Difference? Join Our Iconic Team at Telstra! At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the chance to work for an iconic Aussie brand that has been connecting Australians for generations. You won’t just be a friendly face in-store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive. Locations
- ECHUCA
- MILDURA
- BROKEN HILL
- SHEPPARTON
- SHEPPARTON MARKET PLACE
- SWAN HILL
- ALBURY
- WANGARATTA
- WODONGA Responsibilities
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go‑To Tech Expert: Stay up‑to‑date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Qualifications
- Great Communication Skills: You’re a natural at connecting with people and making their day better.
- Solution‑Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You’re motivated to achieve (and exceed) sales targets and KPIs.
- Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: You have a can‑do attitude, even when things get busy.
- Customer‑Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest. Salary and Benefits
- Hourly Rate: $30.33 per hour
- Junior Rates: Apply for those under 20 years of age.
- Penalty Rates: Additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday, and 150% for hours worked on public holidays.
- Superannuation: 12%
- Variable Remuneration: 10% (eligible individuals). First 2 months guaranteed while you learn on board.
- Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and ability to purchase up to 4 weeks of additional leave.
- Training & Career Growth: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program.
- Flexibility: Flexible working hours and a supportive approach to parental leave—do it your way.
- Recognition & Rewards: Monthly performance rewards and a range of recognition programs.
- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected. EEO Statement We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r9gpv