Elizabeth Shop Team Manager

**Fantastic Opportunity to Demonstrate your Excellent Leadership Capability!**:

- **Full-time permanent position based at our Elizabeth store**:

- **Join SA’s iconic RAA**

**Your new opportunity**

An exciting opportunity for an experienced and dynamic individual to manage our Elizabeth RAA shop. Your outstanding customer service skills, and ability to manage in a professional and enthusiastic manner will see you succeed, as well as your strong motivation and passion for inspiring and motivating staff to achieve performance excellence in a retail environment. You will manage a team of Retail Sales Consultants to provide exceptional customer service to our members and achieve individual and shop sales targets, through your excellent guidance and support.

In addition, you will:

- Complete Continuous Development Program (eCDP) Planning and Review Sessions with all direct reports within organisational timeframes.
- Inspire, coach and motivate staff to achieve their individual sales and performance targets using structured RAA sales principles.
- Oversee and control budgeted staffing and operational costs.
- Maintain an extensive knowledge of RAA, systems and processes.
- Present a clean, well merchandised Shop with up to date point of sale material in accordance with Retail standards.

**About you**

You are a confident and passionate self-motivated individual who enjoys working in a high performing culture. You’re passionate about helping our community (and members) and want to make a difference.

For this role, we’re also looking for:

- 3 years Supervisor/Manager experience in a sales and customer service/retail environment desired.
- A demonstrated track record of consistently meeting performance objectives in a managerial role.
- Outstanding attention to detail along with excellent verbal and written communication skills.
- Great attitude with the willingness to learn.
- Strong attention to detail.

**About us**

As one of the South Australia’s largest and most iconic organisations, we’re proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members.

In our vision to make life better for members and better for our community, we’re also elevating our offering to include electric vehicle charging, Solar and Battery and more. We’ve been innovating since 1903, and we’re excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.

We’re also one of the state’s largest employers (and growing!), with more than 1300 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too
- but all still proudly SA-based.

***

**Benefits**

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

- Free RAA premium road service
- Access to our Member Perks program
- Generous discounts on all RAA products
- Ongoing Training & Development opportunities and a Study Support Program
- Wellbeing facilities and Corporate Health Insurance Plan Apply on Kit Job: kitjobau.com/job/3qn7ka