Telstra Retail: Customer Service & Sales Consultant (Emerald)

Employment Type Permanent Closing Date 30 Dec :59pm Job Title Telstra Retail: Customer Service & Sales Consultant Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Job Description Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not ‘just a job’, it’s an opportunity for tech‑curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too. Perks
- 30% off Telstra services
- Exclusive discounts and offers across 240 brands and partners
- A flexible, inclusive approach to parental leave – do it your way!
- Unlimited access to 17000 learning programs – something for everyone!
- Monthly performance rewards and recognition programs
- There’s more! Benefits Your Way
- Telstra We’re hiring
- Locations: EMERALD (Shop 03, Central Highlands Marketplace Corner Capricorn Highway and Codenwarra Road, QLD 4720 Australia)
- Store Hours: Monday- Friday 9:00 AM
- 5:00 PM, Saturday 9:00 AM
- 4:00 PM, Sunday CLOSED.
- Multiple Part‑Time roles available Is it you we’re looking for? We’re on the lookout for talent to join our team in‑store. A Telstra Retail Consultant is a multi‑faced role, and we have found it suits people with these attributes and skills: The ability to easily build a connection with a variety of recent and existing customers
- An appetite to quickly develop customised solutions for customers
- A drive to reach (and exceed!) sales targets and KPIs
- The hunger to learn and grow within the role (and beyond!)
- A positive and resilient approach to customer service within a busy environment
- Experience in a customer‑facing role Application Process After you’ve submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along. EEO Statement When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is secure and can thrive. We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to take part equitably during the recruitment process. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3q8iqq