Telstra Retail: Customer Service & Sales Consultant …, Emerald

Ready to Make a Difference? Join Our Iconic Team at Telstra! At Telstra, we’re more than just a leading telecommunications company—you’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in‑store—you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive. What You’ll Be Doing:
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go‑To Tech Expert: Stay up‑to‑date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Benefits:
- Plus 12% Superannuation
- Plus 10% Variable Remuneration**
- Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
- Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning, and develop your career with our Future Ready program designed to build on your skills and prepare you for your next step.
- Flexibility: We offer flexible working hours and a supportive approach to parental leave — do it your way!
- Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs to celebrate your success.
- Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected. **If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by the Variable Remuneration plan’s rules (which we may change from time to time).** The first 2 months guaranteed while you learn on board. Is It You We’re Looking For?
- Great Communication Skills: You’re a natural at connecting with people and making their day better.
- Solution‑Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.
- Passion for Learning: You’re eager to grow and develop your skills in a agile environment.
- Resilience and Positivity: You have a can‑do attitude, even when things get busy.
- Customer‑Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest! We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r9iwr