Customer & Office Support Officer Epping

About Us

Mun (Australia) Pty Ltd is a growing company operating in the medical consumables industry across Australia and New Zealand. We pride ourselves on providing high quality products and excellent customer service while maintaining a supportive and team-focused workplace.

About the Role

We are seeking a Customer & Office Support Officer to join our Operations team in a part time capacity. This role plays an key part in supporting customer enquiries, order processing, and general office administration.

This is a part-time role working Monday to Friday, 9:00am – 3:00pm (Negotiable)

Key Responsibilities Respond to customer enquiries via phone and email Process daily sales orders accurately Enter and follow up quotations Prepare and process dispatch paperwork for sample requests Provide administrative support to Sales and Operations teams Handle customer interactions including orders, warranties and returns Maintain positive customer relationships and ensure customer satisfaction Record and escalate customer complaints when required General office administration duties (data entry, filing, documentation)

To be successful in this role you will need to: Previous experience in customer service and/or order processing Solid communication skills and professional phone manner High attention to detail and strong organisational skills Proficiency in Microsoft Office 365 Ability to work independently and as part of a team A positive attitude and willingness to learn Experience with ERP systems (MYOB EXO), warehouse or transport operations will be highly regarded

Why MUN? Birthday leave – enjoy an extra day just for you Volunteer leave – take part in community initiatives Bonus potential – celebrate your contribution Hybrid working – potential WFH days Be part of a growing team with a strong commitment to quality, compliance and purpose-led work

Apply now if you are organised, customer-focused and enjoy working in a team environment. Apply on Kit Job: kitjobau.com/job/3rchyy