Casual Professional - Contact Centre Agent & Student …, Footscray

Exciting Opportunity within our Advisory & HQ Team
- Multiple Casual positionsLocated at Whitten Oval Campus

**About Us**: At Victoria University, we are committed to fostering a positive workplace culture that supports the provision of advice to current and future students. Join us on the journey and help us achieve our strategic drives embedded in our Strategic Plan 2022-2028: Start well, finish brilliantly. One of the drivers “Thriving place to Study and Work” will enable us to continue to create places that our students and staff love to belong and feel immense pride.

**About the Role**: An example of your responsibilities or duties you may perform will include:

- Providing high-quality, accurate, timely and documented advice to students on a range of general matters
- Providing high level customer service

**Requirements**:

- Fully available to work during peak enrolment periods: (December, January, and February) and Mid-Year (July).
- Must be available to work on Mondays, Tuesdays, and Fridays.Flexibility to work during extended hours of normal operations (As required).

**How to apply**

For a Duty Statement containing Duties and Key Selection Criteria click **HERE**

**Applications must include**:

- A cover letter addressing the Key Selection Criteria,
- Your curriculum vitae/resume,

**Our Commitment to Protecting Country**

Victoria University honours its deep diversity as a foundation for collaboration and social progress. We will demonstrate sensitivity in respecting First Nation perspectives. We will ensure that we respect our Indigenous voices and commit to sustainable Protecting Country. We will take leadership responsibility, in all that we do, to improve the health and wellbeing of our local and global communities, and the planet that we share.

**Our Commitment to Progressive Inclusivity**

Victoria University celebrates diversity and is committed to progressive inclusivity as a strategic priority. We strive to build a workforce that reflects our community by attracting and empowering people from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised groups, LGBTQIA+ communities, and individuals of all ages and socio-economic backgrounds.

Victoria University (VU) is the University of the West.

For more than 100 years, Victoria University (VU) has offered accessible education to students in Melbourne’s west and beyond.

We are one of Australia’s few dual-sector universities, with currently over 40,000 enrolled vocational and higher education students studying across our campuses.

Our moral purpose is to provide vocational and higher education that transforms the lives of students and the communities we serve. Our values are a living set of actions that underpin our moral purpose.

The VU Values are that we are always:

- welcoming
- ethical
- shaping the future
- together.

This is the VU Way. We are always WEST.

At VU we believe diversity is a strength
- the more diverse perspectives, identities, cultural backgrounds, ages and experience of our students and staff, the better our working environment, research and educational experience of our students.

With a culturally diverse population of students and staff from a wide range of backgrounds, we strive to foster a welcoming and inclusive workplace where all students and staff are respected, valued and enabled to thrive. Apply on Kit Job: kitjobau.com/job/3ra2ha