Store Manager Forbes Forbes Shire Council

You’ve seen the headlines. You’ve heard the hype. The Reject Shop is now part of global retail leader Dollarama, and we’re preparing for a major transformation in 2026. With store conversions, a refreshed customer experience and plans to grow to 700 stores, we’re building strong teams now to lead the change.

Forbes is part of that journey, and we’re looking for a hands‑on Store Manager to take the lead. This is your chance to step into a leadership role now and help shape the future of The Reject Shop. You’ll bring energy, purpose and a people‑first mindset to your store, while driving operational excellence and building a team that’s ready to deliver great results and embrace what’s ahead.

What you’ll be doing:

Lead from the front and create a high‑energy, inclusive culture where your team feels empowered and customers feel welcomed

Be hands‑on in your approach, supporting your team on the floor and setting the standard for service and execution

Drive store performance through robust operational execution and achieving sales targets

Champion customer service and ensure every customer walks away with a excellent experience

Develop and inspire your tam to grow into confident, capable retail leaders

Keep it safe by ensuring your team and store operate in a safe and supportive environment

Problem‑solve day‑to‑day challenges with confidence and calm

What you bring:

Proven leadership experience in a retail or customer‑focused role

A natural ability to motivate and influence – you get the best out of people

Robust communication and organisational skills

A passion for customer service and team development

A solutions mindset and the drive to get things done

What we offer:

Market-competitive salary plus annual bonus (up to 10% of your salary)

Team Member discount for you and your immediate family

Work‑life balance with a rotating roster, work only 1 in 3 weekends and adaptable work options

Paid parental leave for primary and secondary caregivers

Employee Assistance Program (EAP) offering free, confidential support for you and your family

Instant access to your pay with Humanforce Thrive

Be part of a supportive, inclusive and fun culture where your wellbeing matters

Ready to lead the change? Apply now and be part of the journey.

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Management / Industries: Retail

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