Event Sales & Operations Manager (New Farm)

**Key Focus**
- Full ownership of Event Sales and coordination from enquiry to execution
- Absolute follow-through: events paid, details correct, BEOs/floor plans completed, doesn’t miss critical details
- Systems discipline: iVvy, SevenRooms, reporting, workflow compliance
- Understands that great events = great execution, not just ideas
- Team mindset, not “that’s not my job”
- Strong client communication and operational reliability
- Support overall venue operations, including reservations, inbounds, and FOH coordination
- Flexible availability including evenings, weekends, public holidays, and peak periods
- Full operational responsibilities are listed above/below

**Salary**: $80,000 starting (review after probation) + super + % of events revenue over budget

**About Mary Mae’s**

Nestled between New Farm Park and Brisbane Powerhouse, Mary Mae’s is a vibrant riverside venue loved by locals, tourists, and corporate clients alike. Part of the Trippas White Group, we offer opportunities for career progression, professional growth, and a supportive team environment.

**About the Role**

As Event Sales Manager, you will be the main point of contact for clients from enquiry through to final execution. You will manage:

- Event enquiries, site inspections, contracting, invoicing, account management and payment register
- Client relationships including wedding tastings
- Final invoicing and payment follow-ups
- Internal events coordination and reporting
- Liaising with kitchen, bar, AV, and FOH teams for smooth execution
- Supporting the EOM in high-volume or overlapping events
- General reservations, inbound bookings, and picnic coordination

**About You**
- Minimum 2 years’ experience in event sales or operations
- Strong communication and relationship management skills
- Experience with events financials, contracts, and client follow-ups
- Confident in managing multiple events and operational priorities
- Familiarity with iVvy, SevenRooms, or similar systems preferred
- Valid RSA

**Why Join Us**
- Iconic riverside venue at Brisbane Powerhouse with a robust local and corporate following
- Supportive and professional team environment
- Career progression within TWG Hospitality Group
- Staff discounts across TWG venues
- Balanced roster with peak coverage focus

Pay: From $80,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Free food
- Professional development assistance

Application Question(s):

- Are you available to work evenings, weekends, public holidays, and during peak event periods?
- Describe your relevant reservations and events experience (position, company, duration, duties etc.).
- What reservations/event software have you used in the past?
- Describe a situation when you had to deal with a difficult customer. What did you do and what was the result?
- Expected salary
- What is your notice period? / When can you start?

Work Authorisation:

- Australia (preferred)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3rzr7i