Customer Service Officer - MotorOne Autobody, Frankston …, City of Frankston

Customer Service Officer
- MotorOne Autobody, Knox Join the MotorOne Autobody Team in Knox! Position: Customer Service Officer; Location: Knox, VIC About Us For over 45 years, MotorOne Group has led the way in automotive innovation across Australia. Our Autobody division represents the next generation of accident repairers—committed to excellence, professionalism, and getting the job done right the first time. About the Role As our Customer Service Officer, you’ll be the first point of contact for customers dropping off or picking up their vehicles for repair. Your role is essential in creating a professional, welcoming, and seamless experience. Responsibilities
- Greeting customers at reception
- Managing phone and email enquiries
- Making tea/coffee for customers and visitors
- Providing professional updates and follow-ups
- Supporting the site manager with day-to-day operations Qualifications
- Previous experience in Customer Service and Reception
- Strong admin and accounts background
- Experience in the automotive repair industry is a huge plus
- Excellent communication and interpersonal skills
- High attention to detail and process-oriented
- Reliable, with a consistent and professional work ethic
- Confident using computers and business software
- A friendly, team-focused attitude and positive energy Ready for a Change? If you're looking for a fresh prospect with a supportive team and an established, growing company, we want to hear from you! Application Questions Your application will include the following questions:
- How many years' experience do you have as a Customer Service Representative?
- Do you have customer service experience?
- Do you have experience in administration?
- Which of the following statements best describes your right to work in Australia?
- What's your expected annual base salary?
- Do you have a current Australian driver's licence?
- Are you willing to undergo a pre-employment medical check? #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3quxjp