Receptionist/ Clinic Admin (Fremantle)

Are you looking for a **stable, long-term role** within a practice that prioritises **compassionate client care**?

At **ASK Psychology**, our mission is to deliver accessible, high-quality psychological support.

Towards this, we are currently seeking **_someone with the maturity, availability, flexibility, and previous experience in a fast-paced busy practice,_** to ensure the smooth flow of our clinic's daily operations and client experience.

**The Role: High Volume Coordination.**

This position requires a high degree of professional stamina. You will be responsible for maintaining the operational rhythm of a clinic supporting 6-7 psychologists.

**Your Key Responsibilities**:

- **Clinical Coordination**: Managing the complex schedules of our practitioners and acting as the primary point of contact for client queries.
- **Systems Management**: Executing GP Mental Health Systems with precision (Medicare codes, processing claims, and managing referrals).
- **Operational Excellence**: Managing client records with absolute confidentiality, processing payments, managing busy bookings, and maintaining up-to-date paperwork.
- **Creating a safe and welcoming experience** for everyone who walks through our doors.

**What You Will Bring**:

- **Proven Experience**: You have a background (minimum 1-2 years) in managing busy admin environments and developing effective systems. **Prior experience in a Healthcare or Psychology setting is highly desirable**, particularly familiarity with **Halaxy** software system and **Medicare** billing.
- **Autonomous Front-Desk Management**: You are capable of **multi-tasking & managing the front desk independently**. This includes the ability to simultaneously navigate client interactions, resolve queries, and maintain every-day systems independently.
- **Composed & Effective**: You possess the ability to stay calm, organised and complete tasks, even when the clinic gets fast-paced.
- **Skilled Communication**: You offer clear, professional verbal and written communication.
- **Tech Savvy**: Can solve software or administrative glitches with initiative. **Familiarity with Apple/ Mac computers**.
- **Reliability & Flexibility**: You are available **2 days per week, Mondays & Fridays (9:00 am
- 4:30 pm)**, with the capacity and flexibility to take on additional hours to cover leave or busy periods. (No weekends required).
- **Local Focus**: Preferably residing in a suburb close to **Fremantle** to ensure an easy and reliable commute.
- Current or willing-to-obtain **Working with Children Check**

**Please Note**: This is a long-term, stable position. We are seeking a dedicated partner for our practice’s ongoing growth; as such, **this role is not suited for students or recent graduates looking for short-term experience.**

**What We Offer** We're committed to your growth and work-life balance in this rewarding, long-term role:

- On-the-job training
- Staff pantry stocked with snacks, tea, and coffee to keep you energised.
- Shared free onsite parking
- The chance to connect and unwind with your friendly colleagues at our team get-togethers.

Ready to bring your compassion and exceptional administrative support to a team that truly values its people?

I look forward to hearing from you! :)

Warmest Regards, Auretta Kummar (Principal & Clinical Psychologist) Apply on Kit Job: kitjobau.com/job/3rhrc4