Field Service Representative (Hume)

Posted: 01/05/2026

Closing Date: 30/05/2026

Job Type: Permanent
- Full Time

Location: Hume

Job Category: Manufacturing & Industrial

At EOS, we are seeking a dedicated Field Service Representative to join our team in Hume, within the Programs Australia department. The Field Service Representative (FSR) acts as the in-field technical Subject Matter Expert (SME) for EOS systems and this role will be responsible for installation, commissioning, set-to-work, maintenance, fault finding, and repairs in operational environments.

To provide technical expertise and hands-on support for EOS systems in the field, ensuring operational readiness and playing a supporting role in end-user training, product trials, demonstrations, and development initiatives.

**Support Training & Demonstrations**
- Support EOS Trainers in the set-up and delivery of operator and maintainer training for EOS products.
- Assist in live demonstrations for customers, partners, and stakeholders.

**Trials & Development Activities**
- Participate in the planning, coordination, and execution of trials and development activities at EOS facilities, firing ranges, and customer sites.
- Participate in system trials, evaluations, and integration testing.
- Provide feedback to engineering teams for product improvement.
- Identify risks and propose treatments.

**Installation & Commissioning**
- Deploy and configure EOS systems (e.g., remote weapon stations, optical tracking systems) at customer or trial sites.
- Oversee work in accordance with company policies and safety standards. Maintenance & Technical Support
- Perform scheduled and unscheduled maintenance, diagnostics, and repairs on EOS equipment.
- Provide troubleshooting assistance and technical advice to customers and internal teams.

**Documentation & Reporting**
- Maintain accurate service records, prepare technical reports, and provide feedback for product improvement.

**Desired Skills and Experience**: Qualifications & Experience
- Trade or technical qualification in electronics, mechatronics, or related field.
- Experience in field service roles within defence, aerospace, or technology industries.
- Robust diagnostic and problem-solving skills.
- Ability to travel and work in remote or challenging environments. Apply on Kit Job: kitjobau.com/job/3ra67p