Telstra Retail: Customer Service & Sales Consultant …, Geelong

Ready to Make a Difference? Join Our Iconic Team at Telstra! At Telstra, we’re more than just a leading telecommunications company—we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. Locations
- GEELONG CBD
- LEOPOLD
- WAURN PONDS
- COLAC What You'll Be Doing
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Advantages
- Hourly Rate: $30.33 per hour
- *Junior rates apply for those under 20 years of age.
- Penalty rates: Additional 25% for weekday hours after 6 PM, 25% for Saturday, 100% for Sunday, 150% for public holidays.
- 12% Superannuation
- 10% Variable Remuneration (if eligible; first 2 months guaranteed while you learn on board)
- Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the opportunity to purchase up to 4 weeks additional leave.
- Training & Career Growth Opportunities: Access over 17,000 learning programs with LinkedIn Learning and develop your career with the Future Ready program.
- Flexibility: Flexible working hours and supportive approach to parental leave.
- Recognition & Rewards: Monthly performance rewards and various recognition programs.
- Inclusive Culture: Diverse and inclusive team where every perspective is valued. What We’re Looking For
- Great Communication Skills: Natural at connecting with people and making their day better.
- Solution-Oriented Approach: Thinks on feet and tailors solutions for each customer.
- Sales Drive: Motivated to achieve and exceed sales targets and KPIs.
- Passion for Learning: Eager to grow and develop skills in a agile environment.
- Resilience and Positivity: Can‑do attitude even when busy.
- Customer-Facing Experience: Previous experience is a plus but not required; enthusiasm and willingness to learn. Diversity & Inclusion We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3q1fnr