Case Manager (Geelong)

Case Manager – Personal Injury – Geelong, VIC Full Time Ongoing Chance Work from Home – Hybrid and Flexible working arrangements available Be a part of our national team of Personal Injury experts About the role The successful candidate will manage a portfolio of Workers Compensation claims, strategise and implement effective recovery and return‑to‑work plans, maintain high customer service standards, and work with key stakeholders to achieve compliance and outcomes. Key Responsibilities
- Manage a portfolio of Workers Compensation claims.
- Strategise and implement appropriate recovery and return‑to‑work goals.
- Maintain high customer‑service standards and build effective relationships with injured workers, employers, and medical professionals.
- Determine strategies to progress claims toward appropriate goals. Thrive in a fast‑paced environment with tight timeframes: the claims team operates in a dynamic, high‑performing setting requiring adaptability, strong time‑management and the ability to meet strict deadlines while juggling competing priorities. Support customers with empathy and resilience: work closely with individuals facing significant vulnerabilities due to workplace injuries, requiring compassion and resilience to navigate challenging, emotionally sensitive situations. About you
- Strong written and verbal communication skills.
- Ability to read and interpret information, including legislation.
- Effective relationship building and problem‑solving skills.
- Ability to prioritise workload to ensure required outcomes are achieved.
- Passion for leveraging emerging technologies in a rapidly evolving digital landscape. Benefits and perks
- Inclusive Culture: supportively open‑mind team focusing on customer outcomes.
- Work‑life balance with flexible, hybrid arrangements and tailored workplace adjustments where possible.
- Career Development: access to mentoring, development, global mobility opportunities and over 10,000 learning resources.
- Financial and Well‑being Perks: discounts on Allianz products, retail, tech, travel, financial wellness initiatives and the Employee Share Purchase Program. Equal Opportunity & Legal Statements We welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Adjustments and Support If you require support and adjustments to participate equitably in our recruitment process, please contact for a confidential conversation. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3q1foy