Customer Service Sales Support (Geelong)

Customer Service Sales Support Industrial Supplies / Construction Industry Love helping customers and want a long-term career path into sales? Hours: Monday–Friday | Full Time Salary: $70,000–$85,000 + Super Perks: Career progression into external sales | Learn directly from the founder | Small passionate team | Stable long-term opportunity Location: Geelong South VIC ABOUT THE BUSINESS Our client is a successful and growing Australian business supplying industrial fasteners and hardware solutions to the construction and trade industry. Known for their strong customer relationships, practical advice and reliable service, they have built a loyal customer base by doing the basics exceptionally well. The culture is hands-on, hardworking and team-focused, where everyone pitches in and takes pride in helping customers find the right solution. This is a business where you will genuinely learn the industry from the ground up while being mentored directly by the founder and leadership team. THE ROLE OBJECTIVE The purpose of this role is to provide exceptional customer service and sales support to trade and construction customers while learning the products, industry and commercial side of the business to support future career growth opportunities. This role is ideal for someone who enjoys dealing with people, solving problems and being part of a hardworking team environment where no two days are the same. ROLE OUTCOMES ✓ Deliver outstanding customer service both in person and over the phone ✓ Build strong long-term relationships with customers and suppliers ✓ Provide customers with practical product advice and solutions ✓ Support the sales process through accurate quoting and order processing ✓ Contribute to a positive, team-focused branch environment ✓ Learn the products, systems and industry to support future career progression opportunities ✓ Help ensure customers receive fast, reliable and professional service every time WHAT WE ARE LOOKING FOR Skills & Experience ✓ Previous customer service, internal sales or sales support experience ✓ Experience dealing with trade, industrial, construction or hardware customers highly regarded ✓ Strong communication and relationship-building skills ✓ Comfortable working in a fast-paced SME environment ✓ Strong computer and administration skills ✓ Ability to multitask and stay organised ✓ Current Australian Driver’s Licence ✓ Full Australian working rights Competencies ✓ Friendly and approachable ✓ Practical problem solver ✓ Strong work ethic ✓ Team player ✓ Reliable and accountable ✓ Commercially minded ✓ Eager to learn and develop ✓ Confident communicating with a broad range of customers ✓ Hands-on attitude WHY YOU WOULD WANT TO WORK HERE ✓ Genuine career progression into external sales opportunities ✓ Learn directly from an experienced founder and industry leader ✓ Stable and growing Australian business ✓ Small team where your contribution genuinely matters ✓ Variety in your day — office, customer interaction and problem solving ✓ Supportive team culture with strong customer relationships ✓ Opportunity to build a long-term career rather than just have a job ✓ Work with loyal customers in the construction and industrial sector HOW TO APPLY If this role sounds like it could be your next work home, we'd love to hear from you. I am here to HELP YOU and this ROLE REQUIRES GREAT PHONE SKILLS
- SO CALL ME Jo Collier PH: 0412 754 ***
- I am available 7 days per week 7.30am to 7.30pm Email: **@jocollier.com Apply on Kit Job: kitjobau.com/job/3qnscp