Remote Travel Customer Service Representative Geelong
Remote Travel Customer Service Representative Geelong
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Geelong, Australia -
Posted: less than a week ago
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Description
About the job
About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client‑facing role, you will serve as a trusted point of contact—from initial booking through post‑trip follow‑up—ensuring a seamless, personalized, and high‑quality experience. This role is ideal for someone who is detail‑oriented, service‑driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
Provide accurate and timely information regarding destinations, travel requirements, and agency policies
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
Proactively follow up with clients before and after travel to ensure a positive experience
Address client concerns with empathy, professionalism, and solution‑oriented thinking
Maintain accurate documentation and update booking systems as required
Qualifications & Skills
Excellent verbal and written communication skills
Customer service experience (travel, hospitality, or service‑related experience preferred)
Strong organizational skills and attention to detail
Comfortable using technology and learning current systems and booking platforms
Reliable, proactive, and able to manage multiple client requests efficiently
Genuine interest in travel and helping clients plan memorable experiences
What We Offer
100% remote work workplace
Flexible scheduling options
Opportunities for professional growth within the company
Access to travel perks and industry‑related discounts
Supportive team culture with ongoing training and development
Apply Today
Interested candidates are encouraged to apply today and join our remote travel support team.
Equal Opportunity Employer
Rudyb Travel is an equal chance employer committed to diversity and inclusion.
J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qqfmw
About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client‑facing role, you will serve as a trusted point of contact—from initial booking through post‑trip follow‑up—ensuring a seamless, personalized, and high‑quality experience. This role is ideal for someone who is detail‑oriented, service‑driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
Provide accurate and timely information regarding destinations, travel requirements, and agency policies
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
Proactively follow up with clients before and after travel to ensure a positive experience
Address client concerns with empathy, professionalism, and solution‑oriented thinking
Maintain accurate documentation and update booking systems as required
Qualifications & Skills
Excellent verbal and written communication skills
Customer service experience (travel, hospitality, or service‑related experience preferred)
Strong organizational skills and attention to detail
Comfortable using technology and learning current systems and booking platforms
Reliable, proactive, and able to manage multiple client requests efficiently
Genuine interest in travel and helping clients plan memorable experiences
What We Offer
100% remote work workplace
Flexible scheduling options
Opportunities for professional growth within the company
Access to travel perks and industry‑related discounts
Supportive team culture with ongoing training and development
Apply Today
Interested candidates are encouraged to apply today and join our remote travel support team.
Equal Opportunity Employer
Rudyb Travel is an equal chance employer committed to diversity and inclusion.
J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qqfmw
Highlights
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Company nameRudybtravel -
Job positionRemote Travel Customer Service Representative Geelong
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Remote Travel Customer Service Representative Geelong has been posted in the Greater Geelong Customer Service & Call Centre category on Locanto.
Right now, this is the only ad posted in this category in Greater Geelong.
You can find the Customer Service & Call Centre category under Jobs. Want something else? Check out the related categories Other Jobs, Administrative & Support and Transportation & Logistics Greater Geelong.
Interested in more? Widen your search to view ads in nearby areas of Greater Geelong. This includes Customer Service & Call Centre in Belmont, Lovely Banks and Norlane. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.
