Customer Service Officer (Geelong)

Monday to Friday
- 8:00am
- 4:00pm
- $4.25 per hour

Transcend Workforce is seeking a Customer Service Officer to join one of our clients in the steel manufacturing industry as the first point of contact for the public.

Based in Geelong, this role works to support the Branch Manager and sales to deliver an outstanding customer experience.

The role requires strong administrative skills and the ability to work effectively in a customer-focused environment while support the operations of the branch.
- Monday to Friday, 8:00 AM
- 4:00 PM
- $41.25 per hour + overtime
- Full time casual (6 months) with the goal of converting to a permanent role at the client's discretion)

**Your responsibilities**:

- Customer enquiries and sales, over the phone and at the front counter
- Trouble shooting customer sales queries
- Upselling and providing quotes
- Sales data entry, general invoicing, administration, purchasing and inventory control.
- Dispatch and production planning with guidance.
- Working between three sites on call
- Milage is paid for travel between sites

**About you**:

- Experience in a similar phone-based customer service role.
- Knowledge of the building industry and a strong understanding of measurements are crucial.
- The ability to build relationships with a diverse range of clients.
- Excellent verbal and written communication skills
- **Willing to attend a medical assessment**

If this sounds like you, we look forward to hearing from you. Apply on Kit Job: kitjobau.com/job/3qzjet