Logistics Service Coordinator (Wingfield)

**Company Overview**: Centurion is a premier logistics company with a long-standing reputation for excellence in transportation services across Australia. Founded in 1971, our business provides nationwide service with 34 branches across Western Australia, Queensland, Northern Territory, New South Wales, South Australia and Victoria.

We’re currently expanding our team and looking for a hands-on **Logistics Service Coordinator** to support our drivers and ensure smooth day-to-day operations.

**Position** **Available**: Logistics Service Coordinator

**Location**: Wingfield, SA

**About the Role**: Do you thrive in a dynamic and fast-paced environment? If so, we want YOU to be a part of our team at Centurion Transport, Adelaide! You will be responsible for Customer service and coordination of our freight tracking processes. You will work collaboratively within the team to assist in the location and preparation of freight in accordance with customer requirements to ensure delivery in a timely manner.

**Key Responsibilities**:

- Coordinate bookings, consignment notes, manifests, and freight movements with transport providers, internal teams, and the yard to ensure timely deliveries.
- Investigate and resolve freight discrepancies, ensuring compliance with safety and quality procedures while consistently meeting customer KPIs.
- Communicate inbound and outbound service delivery requirements to Centurion operational departments and customers, including prioritisation of services and providing accurate ETAs when delays occur.
- Action POD (Proof of Delivery) requests from customers by liaising with relevant departments and ensuring timely follow-up.
- Prepare accurate quotations and ensure invoicing is completed promptly and in accordance with company protocols.
- Investigate, follow up on, and close out Non-Conformance Reports (NCRs) in line with company procedures.

**Skills and Experience**:

- Previous experience in transport and logistics roles, with knowledge of TMS systems and metro area operations being desirable.
- Proficiency in data entry, tracking systems, scheduling, and maintaining accurate records, along with basic knowledge of warehousing and ERP systems like SAP, Oracle, or Pronto.
- Solid communication skills (written and verbal), critical thinking, creative problem-solving abilities, and attention to detail.
- Proficiency in Microsoft Office, with the ability to work independently and demonstrate a willingness to learn and grow.
- Capability to address service issues effectively while maintaining accuracy and professionalism.

**Why Join Centurion?**
- Competitive pay rates and benefits package.
- Opportunities for career advancement and professional development.
- Supportive and collaborative team environment.
- Benefits including health insurance discounts.
- Be part of a company that values safety, integrity, and excellence.

**How to Apply**: Apply on Kit Job: kitjobau.com/job/3qm73j